Privacy Policy
Learn how we manage your data.
Last updated: 10/01/2026
1. Introduction
Welcome to TranscribeSpace (“we”, “our”, “us”).
TranscribeSpace is a transcription platform that allows users to upload audio and video files and receive text transcripts.
We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner, in accordance with applicable data protection laws.
By using our website and services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Information You Provide
We may collect the following information when you use TranscribeSpace:
Name
Email address
Account login credentials
Audio and video files uploaded for transcription
Text transcripts generated from uploaded files
Billing and payment information (processed via third-party payment providers)
2.2 Automatically Collected Information
When you access our platform, we may automatically collect:
IP address
Browser type and device information
Usage data (pages visited, actions taken, timestamps)
Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
Provide transcription services
Process uploaded audio and video files
Generate and deliver transcripts
Manage user accounts
Process payments and subscriptions
Improve platform performance and features
Communicate service updates and support messages
Ensure security, prevent abuse, and comply with legal obligations
4. Audio & Transcript Data Handling
Uploaded files and generated transcripts are used solely for providing the transcription service.
We do not sell, rent, or trade your audio, video, or transcript content.
Access to your files is restricted to authorized systems and personnel only.
Files may be temporarily processed by automated transcription systems.
You remain the owner of all content you upload.
5. Data Retention
We retain your data only for as long as necessary to:
Provide the service
Comply with legal and accounting requirements
Resolve disputes and enforce agreements
You may delete your files or account at any time, subject to technical and legal limitations.
6. Sharing of Information
We do not share your personal data except in the following cases:
With trusted service providers (e.g. hosting, payment processors) strictly for operational purposes
When required by law or legal process
To protect the rights, safety, or security of TranscribeSpace or its users
All third-party providers are required to maintain appropriate confidentiality and security measures.
7. Cookies
We use cookies to:
Maintain login sessions
Improve user experience
Analyze platform usage
You can control or disable cookies through your browser settings.
8. Data Security
We implement appropriate technical and organizational security measures to protect your data, including:
Secure servers and access controls
Encryption where appropriate
Regular monitoring and updates
However, no method of transmission or storage is 100% secure.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Withdraw consent where applicable
You may contact us to exercise these rights.
10. Children’s Privacy
TranscribeSpace is not intended for use by individuals under the age of 18.
We do not knowingly collect personal data from children.
11. Third-Party Links
Our platform may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
Continued use of the service constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
TranscribeSpace
Email: [support@transcribespace.com]
Website: [https://transcribespace.com]