Terms
Learn about our terms and conditions.
Last updated: 10/01/2026
1. Acceptance of Terms
By accessing or using TranscribeSpace (“the Service”, “we”, “our”, “us”), you agree to be bound by these Terms of Service.
If you do not agree to these terms, you may not use the Service.
2. Description of Service
TranscribeSpace is a transcription platform that allows users to upload audio or video files and receive text transcripts generated through automated and/or assisted transcription processes.
3. Eligibility
You must be at least 18 years old to use TranscribeSpace.
By using the Service, you confirm that you meet this requirement.
4. User Accounts
You are responsible for maintaining the confidentiality of your account credentials.
You are responsible for all activities that occur under your account.
You agree to provide accurate and complete information when creating an account.
We reserve the right to suspend or terminate accounts that violate these terms.
5. User Content
5.1 Ownership
You retain full ownership of all audio, video, and text content you upload to TranscribeSpace.
5.2 License
By using the Service, you grant TranscribeSpace a limited, non-exclusive, temporary license to process your content solely for the purpose of providing transcription services.
5.3 Prohibited Content
You agree not to upload content that:
Violates any applicable laws or regulations
Infringes intellectual property rights
Contains malware or harmful code
Is unlawful, abusive, or fraudulent
6. Accuracy Disclaimer
While we strive to provide high-quality transcriptions:
Transcriptions may contain errors
We do not guarantee 100% accuracy
You are responsible for reviewing and verifying transcripts before use
TranscribeSpace is not liable for decisions or actions taken based on transcript content.
7. Payments & Subscriptions
Fees are charged based on selected plans, usage, or minutes transcribed.
Payments are processed through third-party payment providers.
All fees are non-refundable unless otherwise stated.
We reserve the right to change pricing with prior notice.
8. Data Retention & Deletion
Uploaded files and transcripts may be stored temporarily for service delivery.
You may delete your content or account at any time.
We may retain certain data as required by law or for legitimate business purposes.
9. Service Availability
The Service is provided on an “as-is” and “as-available” basis.
We do not guarantee uninterrupted or error-free operation.
We may modify, suspend, or discontinue parts of the Service at any time.
10. Intellectual Property
All platform-related materials, including software, design, branding, and logos, are the property of TranscribeSpace and may not be copied or reused without permission.
11. Limitation of Liability
To the maximum extent permitted by law:
TranscribeSpace shall not be liable for indirect, incidental, or consequential damages
Our total liability shall not exceed the amount paid by you for the Service during the preceding billing period
12. Indemnification
You agree to indemnify and hold harmless TranscribeSpace from any claims, damages, or liabilities arising from:
Your use of the Service
Your uploaded content
Your violation of these Terms
13. Termination
We may suspend or terminate your access to the Service at any time if you violate these Terms.
You may terminate your account at any time.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Insert country/state, e.g. Malaysia], without regard to conflict of law principles.
15. Changes to These Terms
We may update these Terms from time to time.
Continued use of the Service after changes constitutes acceptance of the revised Terms.
16. Contact Information
For questions regarding these Terms, contact:
TranscribeSpace
Email: [support@transcribespace.com]
Website: [https://transcribespace.com]